An Empirical Analysis of Employee Retention in IT Sector

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Year	2011 50 Downloads
Volume/Issue/Review Month	Vol. - IV \| Issue 5 \| July
Title	An Empirical Analysis of Employee Retention in IT Sector
Authors	Haridas P.K , Dr. M. Bahseer Ahmed Khan
Broad area	An Empirical Analysis of Employee Retention in IT Sector
Abstract	Information Technology (IT) is the world’s fastest growing economic activity. In India, IT industry has built up valuable brand equity for itself in the global markets. Retaining information technology employees has been a problem in many organizations for decades. Loss of valuable employees through attrition has led to the current shortage of skilled employees in the IT arena. This empirical study identifies and analyzes the causes of IT employee turnover and finds out the better retention strategies for reducing the high turnover of IT employees. The participants for this study were the IT professionals from Chennai and Trivandrum. The selection of respondents was based on the method of convenience sampling. Factor analysis result shows that the important retention factors are employees Personal Policies, Work -life Benefits, Employee Career Development programs and Employee Benefits.
DOI	IT industry in India includes software industry, information technology enabled service (ITES) and business process outsourcing (BPO) industry, deals with customer care, customer services, telemarketing, medical transcriptions, financial services, e-learn
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