The economic reforms since 1991 have brought changes to the environment of Indian companies previously operated
and have put new pressures and realities in front of the bank employees, iced with a huge pile of inconsistencies.
Bank Officers have perhaps felt the maximum heat. At this juncture the questions come in mind about the effectiveness
of the employee performance linked with the new or revised thought about the influencing factors for the job satisfaction
of employees. The study conducted was mainly descriptive & analytical. It is mainly to analyze the level and
important factors of job satisfaction among public & private bank employees through a structured close ended tailor
made questionnaire and analyzed with Garret Ranking technique. Contributory factors for job satisfaction of bank
officers of India mainly depend on organizational image and practice of learning organization.

Click here to download

w Armstrong, Michael (2006). A Handbook of Human
Resource Management Practice. Kogan Page
Publishers, pages
w Benders, J. and Van De Looj, F. (1994). “Not Just
Money: Quality of Working Life as Employment
Strategy”. International Journal of Health Care
Quality Assurance. Vol.6(6). 9-15.
w Dagar, S. (2007). The agile PSU banks. Business
Today, Vol 16(4), 108.
w Gioia, D, Schultz, M and Corley, K (2000).
Organization Identity, Image and Adaptive Instability.
Academy of Maagement Review, Vol 25(1), 63-81.
w Hannay, M. & Northam, M. (2000) ‘Low-Cost
Strategies for Employee Retention’, Compensation
& Benefi ts Review, July/August 2000, pp. 65 – 72,
w Herzberg, F. (1968). Work and the nature of man.
London: Granada.
w Hoppock, S (1935). Job Satisfaction, Harper and
Brothers. New York
w Hunjra, A I, Chani, M I, Aslam, S, Azam, M and
Rahaman, K U(2010). Job Satisfaction in Pakistan
Banking Sector. African Journal of Business
Management. Vol4(10), 2157 -2163.
w Industries Development and Regulation Act (1951)
w Kevin Lane Keller (2000). Brand Report Card.
Harvard Business Review. Jan / Feb, 147-157.
w Leeladhar, V. (2006). Indian banks and the global
challenges. Inaugural address by V. Leeladhar
(Deputy Chairman, RBI) at the seminar, organised
by the Indian Merchants’ Chamber and the Indian
Banks’ Association, Mumbai, India. Retrieved 15
May 2008, from http://www.iba.org.in/1306.asp
w Locke, E. (1976). The nature and causes of job
satisfaction. In M. D. Dunnette (Ed.). Handbook of
industrial and organizational psychology (1297–
1349). Chicago: Rand McNall
w Mateyaschuk, J (1999). 1999 National IT Salary
Survey: Pay Up. Information Week. April 26
Retrieved 15 May 2010, http://www.astd.org
w Oshagbemi, T. (1997). The influence of rank on
the job satisfaction of organizational members.
Journal of Managerial Psychology, 12 (8) (1997),
pp. 511–519.
w Thakur, M. (2007). Job satisfaction in banking: A
study of private and public sector banks. The ICFAI
Journal of Bank Management, 6(4), 60–68.
w Topalova, Petia (2004).Trade Liberty, and Inequality:
Evidence from Indian Districts. Retrieved 2012 http:/
/www.nber.org/ papers/w11614.pdf
w Rao, V.S.P.(2005). HR Management, India. PHI,
New Delhi
w Rethinapandy Dr. M. Selvakumarinapandy Dr. M.
Selvakumar (May 2013). Analysis of Factors
Influencing the Preference for the Selection of
Cosmetics Products by the Respondents Using
Garrett’s Ranking Technique. Indian Journal of
Applied Research. Volume : 3. Issue : 5.
w Rust, Ronald T and Anthony J Zaharik (1996).
Customer Satisfaction, Customer Retention and
Market Share. Journal of Retailing. Vol 69, 145-
156.
w Senge, Peter M(1990), The Fifth Discipline,
Doubleday, New York.
w Statt, D. (2004). The Routledge Dictionary of
Business Management, Third edition, Routledge
Publishing,Detroit, p. 78
w Vishnuvarthani, S. and Selvaraj, A. (October 2012).
Factors Influencing the Passengers to Select Train
Travel: A Study in Salem Division of Southern
Railway. International Journal of Scientific and
Research Publications, Volume 2, Issue 10,
w Vroom, V. H. (1964). Work and motivation. New
York: Wiley.